The Gerald L. Ignace Indian Health Center (GLIIHC) staff has developed and implemented a protocol to help identify and prevent the spread of the COVID-19 virus, while offering options for easier access to health care for existing patients.


“COVID-19 is one of the most serious challenges we have faced in our community and we remain diligent in our efforts to track the outbreak and keep our community healthy,” said GLIIHC Chief Executive Officer Lyle Ignace, M.D., M.P.H.

“We are working closely with federal, state, and local partners to get important updates and developments about our community and to share this information with clients,” Dr. Ignace said. “We will work to continue to work to  improve the health, peace and well-being of Urban Indians in the Greater Milwaukee Area.

“If you have a fever, cough, shortness of breath, difficulty breathing and suspect you have COVID-19, please call (414) 383-9526 to schedule an appointment,” he said. “Staff will walk clients through the following protocols that have been developed to keep them safe and to continue to improve the health, peace and well-being of urban Indians in the Greater Milwaukee Area.”

  • If you have a scheduled appointment, staff will contact you and walk you through GLIIHC’s revised intake procedures.
  • In accordance with Centers for Disease Control and Program (CDC) recommendations for social distancing, upon your arrival, you will be directed to the clinic’s north entrance, located in the parking lot behind the GLIIHC building, 920 W. Historic Mitchell St.
  • Please wait in your car. Staff will call your cell phone when it is time to see your provider.
  • If you don’t have a cell phone, approach the north entrance where you will be allowed access and screened upon entry.
  • Please come to your appointment alone if possible. If a friend or relative provides your transportation, please do not bring them into the clinic with you.
  • If you have a dental appointment that is not an emergency, please call (414) 316-3738 to cancel and reschedule.


GLIIHC’s Medical and Behavioral Health Departments will continue to see patients with scheduled appointments, Dr. Ignace said. However, please call prior to your scheduled appointment. The GLIIHC Pharmacy staff will continue to fill prescriptions during regular hours. Please follow the same protocol of calling prior to picking up a prescription.

To read the latest information about COVID-19 check GLIIHC’s facebook, Gerald L. Ignace Indian Health Center, the Department of Health Services (DHS) and Centers for Disease Control and Prevention (CDC) websites.

The Wisconsin Department of Health Services and your local health department have determined you are at high risk of having been exposed to 2019 novel coronavirus (COVID-19). This risk was determined because you had contact with someone who was infected with COVID-19. You should follow these recommendations for 14 days from the date of your last contact with the infected individuals. To protect yourself, your family, and your community, practice self-quarantine and self-monitoring. Download your 14-Day Symptom Tracker.